sable Casino & Sportsbook Terms

We at sable operate a gaming and sportsbook platform available to users in supported jurisdictions. These terms set out the conditions under which we provide our services—account opening, deposits and withdrawals, game play, bonus terms, and dispute resolution. By accessing sable, you agree to these terms.

Our platform is accessible via mobile app (Android APK) and browser (iOS and desktop). We support deposits and withdrawals through Indonesian payment methods including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). All transactions are processed subject to account verification and our standard processing windows.

This document outlines your rights and responsibilities as a sable user, our commitments to you, and the rules governing account management, game play, and dispute handling.

Account Opening and Eligibility

When you open an account on sable, you confirm that you are of legal age in your jurisdiction and that you are not prohibited by local law from accessing our services. We do not knowingly accept users from jurisdictions where online gaming is prohibited.

To open an account, you provide your email, phone number, and basic personal details. You must then verify your identity by uploading a valid ID document and proof of address. We process verification requests within our standard window, typically one business day. Once verified, your account is unlocked for deposits and game play.

You are responsible for keeping your login credentials confidential. If you suspect unauthorised access to your account, contact our support team immediately. We can reset your password and review your account activity to help you recover access.

Deposits, Withdrawals, and Account Balance

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers. Deposits are processed subject to payment provider processing times. E-wallet deposits typically complete within one to two minutes. Bank transfers settle subject to your bank's processing window.

We reserve the right to suspend withdrawals if we detect suspicious activity or if your account is under review for compliance reasons. We will notify you of any suspension and the reason for it. You may contact our support team to discuss your account status.

All transactions are recorded in your account history. You can view your deposit and withdrawal records at any time from your account dashboard on sable.

Game Play and Betting Rules

Each game or market has its own rules, which we display clearly before you place a bet or begin play. You are responsible for understanding the rules before participating. All game outcomes are determined by our certified random-number generators or, in the case of sportsbook markets, by official match results.

We do not guarantee any specific outcome. Your bets may lose, and your stake may be forfeited. We do not offer guaranteed-win products or guaranteed earnings. All game play is subject to chance and, in the case of skill-based games like Teen Patti, player skill.

If you believe a game outcome is incorrect or if you experience a technical issue during play, contact our support team immediately. We will investigate and resolve the matter according to our standard procedures.

Bonus and Promotional Terms

We may offer bonuses or promotional credits to new or existing users. Any bonus offer is subject to specific terms, which we display at the time of offer. Typical bonus terms include a minimum deposit requirement, a playthrough requirement (the number of times you must wager the bonus before withdrawing), and game restrictions (certain games may not contribute to playthrough).

Bonuses are credited to your account as separate funds and must be used according to the terms of the offer. If you do not meet the playthrough requirement within the specified timeframe, the bonus may expire and be forfeited.

We reserve the right to modify, suspend, or cancel any bonus offer at any time. We will notify you of any changes to bonus terms. If you have questions about a specific bonus, contact our support team for clarification.

User Conduct and Account Suspension

We expect all users to conduct themselves responsibly on sable. Prohibited conduct includes:

• Using multiple accounts to circumvent our terms or claim multiple bonuses
• Attempting to manipulate game outcomes or exploit technical vulnerabilities
• Engaging in fraud, money laundering, or other illegal activity
• Harassing other users or our support staff
• Accessing sable from a prohibited jurisdiction

If we detect prohibited conduct, we may suspend or close your account without notice. Any funds in your account at the time of suspension may be forfeited. We will not be liable for any losses resulting from account suspension.

If your account is suspended and you believe it was done in error, contact our support team to appeal. We will review your account activity and respond within our standard service window.

Data Privacy and Security

We protect your personal data according to our privacy policy. Your account information, transaction history, and identity documents are encrypted and stored securely. We do not share your data with third parties except as required by law or to process your transactions (e.g., payment providers).

We use industry-standard encryption for all communication between your device and our servers. Your password is never stored in plain text. If you suspect a data breach or unauthorised access, contact our support team immediately.

For full details on how we collect, use, and protect your data, see our privacy policy

Dispute Resolution and Complaints

If you have a complaint about sable or a dispute regarding your account, contact our support team. We handle complaints within our standard service window and aim to resolve most issues within a few business days.

Our support team is available via live chat (fastest for urgent matters), email, and phone during business hours. You can reach us from your account dashboard on sable or via our FAQ page

If we cannot resolve your complaint to your satisfaction, you may escalate the matter to our management team. We will provide you with contact details and a formal complaints procedure. We are committed to fair and transparent dispute resolution.

Limitation of Liability

We provide sable on an "as is" basis. We do not guarantee that the platform will be error-free, uninterrupted, or free from technical issues. We are not liable for any losses resulting from technical failures, connection drops, or other circumstances beyond our reasonable control.

We are not liable for any indirect, incidental, or consequential losses arising from your use of sable, including lost profits or lost winnings. Our total liability to you is limited to the amount of funds in your account at the time of the claim.

These limitations do not apply to liability that cannot be excluded by law, such as personal injury or fraud.

Changes to These Terms

We may update these terms at any time. We will notify you of material changes by email or by displaying a notice on sable. Your continued use of sable after changes are posted constitutes your acceptance of the updated terms.

If you do not agree with any changes, you may close your account and request a withdrawal of your balance. We will process your withdrawal according to our standard procedures.

These terms are governed by the laws of the jurisdictions in which we operate. Any disputes arising from these terms or your use of sable are subject to the dispute resolution procedures outlined above.

Contact sable

If you have questions about these terms or about sable, contact our support team:

• Live chat: available from your account dashboard on sable
• Email: support available 24/7; responses within our standard service window
• Phone: available during business hours
• FAQ: visit our FAQ page for answers to common questions

We are committed to providing clear communication and responsive support. Whether you're in Jakarta, Surabaya, Bandung, or Medan, our team is available to help with account questions, payment issues, or game play concerns.

By using sable, you acknowledge that you have read and understood these terms and agree to be bound by them. Thank you for choosing sable as your gaming and sportsbook platform.